Only Members get unlimited, service-charge free ticket exchanges throughout the season with 24 hours advance notice. And, as a Member, ALL of your tickets are exchangeable, including those extras you purchase for family or friends.
Ticket exchanges for 2013-2014 Season will be available in July 2013. If you have questions regarding your subscription, please call the Box Office at 410.332.0033.
Five Ways to Exchange Tickets
- Online Exchange Form
- In Person until half-hour before a performance begins
- Fax exchanges to 410.727.2522 after writing VOID across your ticket.
- Call the Box Office at 410.332.0033. (Please have tickets in hand when exchanging by phone.)
Not sure when you would like to attend? Put your tickets on Open Exchange prior to the performance—then simply call us when you have decided upon a new date. (The ticket value is placed on hold until you contact the Box Office to reschedule to another date within that same show. Tickets must be rescheduled before the close of the original show and cannot be exchanged into another show.)
Can't make any remaining performances of a particular production? Donate your tickets back to the theater! We will gladly send you a tax deductible receipt provided our Box Office receives your donation request before show time. Once tickets are donated that they cannot be redeemed for any show.
The Box Office will always respond to confirm a ticket exchange. If you haven't received a confirmation, your exchange has not yet been processed. You may call to confirm your exchange has been received if you do not hear back from our staff within a reasonable time frame.
Please turn in or destroy outdated tickets. If you change your mind about a ticket exchange, please contact the Box Office for a new seat assignment for your original performance.
Members exchanging to a more expensive seat or performance pay only the difference in their regular membership price.