Full Season & Small Pack Members

Members receive unlimited, free ticket exchanges throughout the season, with 24 hours advance notice. This includes additional tickets purchased for family and friends. Members exchanging to a more expensive performance pay only the difference in pricing.

Members are able to exchange tickets with 24 hours advance notice 3 ways:

1.    Fill out the Exchange Form

2.    Call the Member Hotline at 410.986.4046 (View Box Office hours)

3.    Email boxoffice@centerstage.org

 

PLEASE NOTE: As our historic building undergoes major renovations, the Box Office will be serving you remotely. We will not have walk-up hours. In the meantime, please contact us via phone or email. Questions about anything (shows, tickets, logistics, cancellations, seating, directions, parking, etc.) should continue to be directed to us, and not Towson University, where we are staging our last two shows of the season.

If you miss your performance, or notify the Box Office less than 24 hours before the show, we are happy to place you on standby for a future performance. To be placed on standby, call the Box Office on the day you would like to attend, and we will reserve you a space and seat you in best available seating.

If you cannot make any remaining performances of a particular production, consider donating your tickets back to Center Stage! We will gladly send you a tax deductible receipt if our Box Office receives your donation request before show time.

The Fine Print

·      All exchanges are subject to availability. 

·      Some upgrade fees may apply. 

·      Refunds cannot be given for any difference in price.

·      Tickets cannot be exchanged into another production (except Flex Pass Holders, who CAN exchange tickets for a future production with 24 hours’ notice).

·      The Box Office will always respond to confirm a ticket exchange. If you haven't received a confirmation, your exchange has not yet been processed. 


Flex Pass Members

Flex Members may exchange their Flex Pass reservation up to 24 hours before the performance by emailing boxoffice@centerstage.org, by calling the Box Office at 410.332.0033, or in person at 700 North Calvert Street. Please note: There is a $2 exchange fee per order for every exchange made.

If you missed your performance or are notifying the Box Office with less than 24 hours before your scheduled performance:
If you miss your performance, or notify the Box Office less than 24 hours before your performance, we are happy to place your Flex Pass on standby for a future performance within that production. Call the Box Office on the day of the performance you would like to attend and, if there is availability, we will reserve you a space and seat you in the best available seating at the time of the performance.

Go Pass Members

If you can’t attend a scheduled performance: 
Please contact the Box Office by phone at 410.332.0033 or email boxoffice@centerstage.org at least 24 hours in advance of the performance and we will be happy to exchange your tickets for another date or simply release the seats for the performance you are unable to attend.

If you missed your performance or are notifying the Box Office with less than 24 hours before your scheduled performance:
If you miss your performance, or notify the Box Office less than 24 hours before your performance, we are happy to place your Flex Pass on standby for a future performance within that production. Call the Box Office on the day of the performance you would like to attend and, if there is availability, we will reserve you a space and seat you in the best available seating at the time of the performance.