Working at Baltimore Center Stage
Employment opportunities at Baltimore Center Stage range from year-round positions that are fulltime, to seasonal positions that are full or part-time, to temporary "job-in" labor. Current openings are listed below. Please observe posted application guidelines.
director of finance
Accounting and Finance related:
- Hire and supervise two fulltime Business Office staff
- Monitor and manage all financial aspects of the existing capital campaign: bank covenants, bridge loan, pledge and cash receipt progress, insurance compliance, and cash flow
- Develop and recommend on-going policies on budgeting, cost control, and financial reporting
- Schedule and manage the annual budgeting process as well as produce monthly updates and variance reports
- Direct endowment managers and custodial management
- Manage operating cash flow and short-term investment strategy
- Maintain banking, insurance, and benefits administration relationships
- Monitor and manage operating budgets for fringe benefits, taxes, miscellaneous income, investment income, and special projects
- Review month-end accounting results and coordinate year-end annual audit and 990 preparation
- Prepare grant budgets as requested
- Act as staff liaison to Board Finance, Audit, and Investment Committees
- Produce multi-year budgets for strategic planning purposes
- Oversee all financial transactions on behalf of Baltimore Center Stage Trustees
- Make recommendations to Managing and Associate Managing Director for changes to personnel policies and procedures and benefits
- Supervise the administration of The Center Stage Retirement Plan & Trust, including preparation of annual census, payments, reports, and amendments
- Manage agent and vendor relationships for pension, health and other insurances, and unemployment and worker’s compensation insurance
- Monitor employment related regulations and enforcement
CORE COMPETENCIES INCLUDE
- Excellent oral and written communication skills
- Expertise in financial systems, budgeting process, and personnel practices
- Keen ability to translate and present financials to various non-expert stakeholders and collaborators
- Love of the arts and community-engaged work
- Grace under pressure, patience, compassion, humility, and a sense of humor
- Proactive and diligent work ethic, yet ability to think on the fly
- Capacity to envision the big picture, and then break it down into systems, policies, and ground-level execution
- Curious, willing to learn new things, and comfortable with change
Qualified candidates will have a BA/BS in Finance/Accounting/Arts Management (MBA or MA preferred) or related field. At least 8 years of experience in theater or other nonprofit arts are preferred, though private sector finance/accounting professionals are encouraged to apply.
Reports directly to the Managing Director. Position is fulltime, with benefits.
Center Stage is committed to building a diverse community of staff and interns. Individuals from underrepresented groups are strongly encouraged to apply. Please send cover letter and resume to: firstname.lastname@example.org. Please put “Director of Finance” in the subject line.
Box Office manager
Baltimore Center Stage seeks candidates for the position of Box Office Manager (BOM). This position oversees the day-to-day function of the Box Office and is responsible for all patron contact from the point-of-sale through attendance, and supports the Marketing Department in all sales promotions, ticketing system and Tessitura-related efforts, and offers quality customer service to its patrons as well as outstanding support to its internal employees and customers. The BOM is a direct report to the Director of Marketing and Communications (DoM) and works in close cooperation with the Director of Advancement (DoA), the Director of Finance (DoF) and other key staff members to implement the institution’s programs in support of its mission and values. This position supervises all Box Office staff, full and part time. A detailed list of responsibilities is below.
- Manage a professional Box Office (BO) that reflects the high artistic and customer service standards
- Manage and supervise a BO staff of Patron Services Associates
- Work with DoM on BO training to provide exceptional customer service, as well as technical computer skills
- Work with the House Manager during will-call and performances to maintain the lobby
- Oversee BO duties including:
- Print all will-call tickets and mailing of tickets throughout the season
- Resolve any customer disputes and complaints
- Manage house seats, discount, and comp ticketing
- Database and subscription management (details below)
- Manage Opening Night seating and work closely with department heads on seating for special events
- Create schedule and work assignments for ticketing personnel
- Participate in the hiring, onboarding, and training of new ticketing personnel
- Open and/or close Box Office, including daily income reconciliation
- First point of contact for problem resolution, escalated patron inquiries, and lost and found
- Work with DoM on season roll-over, mailing renewal invoices, processing subscription orders, including receiving orders, processing payments, acknowledging orders, seating, mailing tickets, and implementing methods to manage subscribers
- Oversee subscriber ticket exchange process
- Facilitate subscription package mailings
- Process all returned ticket donations
- Work with outside organizations and contacts to set up ticket information
- Handle reporting and ticket requests including the ticket build for specific events in Tessitura for rentals when appropriate
- Communicate with rental clients regarding Box Office matters
- Work with Development and Company Management to arrange tickets for artists and VIP guests
- With the Development staff, maintain corporate ticket requests and reporting
- Work to efficiently schedule and inform all BO staff concerning all events, promotions, and sales initiatives
- Provide scheduled and ad-hoc reports to administrative departments, as requested
- Oversee data collection efforts for all ticket buyers: subscribers, single ticket buyers, group sales for all events produced or presented
- Maintain a general mailing list of prospective ticket buyers captured from general inquiries and other sources
- Maintain “Do Not Mail” database
- Maintain ticketing information in Tessitura such as performance details, website content, hold maps, and facility information
- Work with DoM on Tessitura event builds (including season, special events, family performances, etc.), online code creation, dynamic pricing, price maps, package creation, etc.
- Manage the BO (ticketing) system (Tessitura) and other BO computer systems
- Ensure that BO computer equipment is maintained
- Work with DoF to create GL codes, payment types, and online sales codes as necessary
- With the DoF, develop secure systems for handling and reporting on cash, checks, and credit card charges, which satisfy requirements of BCS’s independent auditor and facilitate regular reporting to other departments and the Board
- Oversee BO staff to ensure the proper handing and reporting of transactions
- Make daily deposits for Box Office and concessions cash and checks
As BCS is undergoing a period of growth and transition, it is understood that the BOM position will change to suit the needs of the organization. Duties will be assigned or removed as needed. This position requires flexibility in scheduling. The BOM will be required at most performances including nights, weekends, and some holidays, in addition to regular business hours.
Candidate requirements include: Supervisory experience; commitment to stellar customer service and attention to detail; computer skills including Microsoft Excel, Word, Outlook; ability to work a flexible schedule including evenings or weekends as required.
Preferred: Experience working for a nonprofit performing arts organization; familiarity with marketing concepts; hands-on experience building a subscription series and with Tessitura or comparable computerized ticketing software.
To Apply: Send resume, cover letter, to email@example.com. Please put "BOM" in the subject line.
Start Date: Immediate
Education program coordinator
Baltimore Center Stage seeks an emerging professional arts administrator and teaching artist for the position of Education Program Coordinator. The position is responsible for planning, organizing, and supporting the development and implementation of an array of theater-based educational programming.PRIMARY RESPONSIBILITIES
- Scheduling and maintaining a calendar of education program events and activities
- Communicating with school partners, educators, students, and families
- Organizing activities in the Eddie C. and C. Sylvia Brown Education Center
- Coordinating student matinees and field trips
- Supervising and supporting a team of professional teaching artists, and interns
- Teaching, and facilitating talk-backs, workshops, and classes
- Conducting classroom observations
- Co-planning and supervising Camp Center Stage
- Co-producing the Young Playwrights Festival
- Tracking education program-related expenses, including data entry and record keeping
- Working closely with the Director of Education and teaching artists to develop curricular resources, including lesson plans, and resource guides for mainstage productions
Requirements: 3 years of experience in some aspect of arts education, preferably theater; knowledge of Excel; knowledge of Tessitura a plus; applicants must be detail oriented, have strong organizational skills, and a strong commitment to theater arts education for all ages
Start Date: Immediate
To Apply: Send cover letter and resume to: firstname.lastname@example.org. Please put "Education Coordinator" in the subject line.
Public relations manager
- Actively seek out new opportunities for media coverage that expands and deepens Baltimore Center Stage’s reputation and brand, locally, regionally, and nationally
- Pitch stories about productions, programming, and Baltimore Center Stage staff to media outlets
- Maintain and build positive relationships with members of the press; deepen current relationships and forge new ones
- Expand and maintain the theater’s press lists
- Coordinate and attend interviews and appearances by Baltimore Center Stage staff and visiting artists
- Create talking points and prep artists and staff for interviews
- Write press releases and coordinate all communications to members of the press
- Develop PR plans for productions and special events
- Oversee photo and video shoots related to productions and events; oversee production of videos
- Coordinate and host “Meet the Actors” post-show Q&A events for each production
- Develop and execute content strategy for social media team, ensuring promotion of activities across all theater departments; work with Marketing Manager and Graphics team to draft, edit, and post content in social media channels
- Research and write features for show programs, emails, website, newsletters, and other copy as needed
- Provide editing support for show programs, newsletters, etc.
- Contribute to marketing planning for specific events, programs, and productions
- Attend various department meetings to discover institutional stories for content creation and media pitching
- Draft and update annual communications plan for Baltimore Center Stage, focusing on institutional storytelling throughout all communications channels
- Coordinate and maintain key messaging documents for all productions and programmatic initiatives
- Serve as a liaison to community and interest groups as part of the theater’s marketing and communications outreach strategy
- Assist with gathering, distributing, and responding to patron feedback
- Provide support for Baltimore Center Stage at select festivals and community events
- Co-supervise year-long marketing intern and summer interns
- Attend all Opening Night events by serving as the primary press liaison
Baltimore Center Stage (LORT B) is accepting applicants for the position of Master Carpenter. Under the leadership of Artistic Director Kwame Kwei-Armah and Managing Director Michael Ross, BCS produces six mainstage shows and a mix of other artistic programs on three stages. We are committed to being an inclusive workplace, and strongly believe in the importance of having a diverse group of individuals represented both onstage and off.
Primary duties include:
- Construction of scenic elements for all productions
- Take primary responsibility for large or complex projects such as mechanical effects or detailed set pieces
- Assist Shop Foreman in ensuring Baltimore Center Stage’s quality standards are met
- Load-in and strike of scenery
- Maintenance of the Scene Shop and tools
Professional theater experience and skills in wood construction, metal working, and rigging. Hydraulic, Pneumatic, or Automation experience are a plus.
Position is fulltime, seasonal with benefits. Send cover letter, resume, and references to email@example.com and please put "Master Carpenter" in the subject line.
Baltimore Center Stage (LORT B) is accepting applicants for the position of Carpenter. Under the leadership of Artistic Director Kwame Kwei-Armah and Managing Director Michael Ross, BCS produces six mainstage shows and a mix of other artistic programs on three stages. We are committed to being an inclusive workplace, and strongly believe in the importance of having a diverse group of individuals represented both onstage and off.
Primary duties include:
- Construction of scenic elements for all productions
- Load-in and strike of scenery
- Maintenance of the Scene Shop and tools
Professional theater or equivalent academic experience, and skills in wood construction, metal working, and rigging. Hydraulic, Pneumatic, or Automation experience are a plus.
Position is fulltime, seasonal with benefits. Send cover letter, resume, and references to firstname.lastname@example.org and please put "Carpenter" in the subject line.
Associate Production Manager
- Support of Artistic Vision and Goals: Work with the Director of Production, Directors, and Designers to ensure that each production achieves its goals in production values. APM will lead the production management of Mobile Lab and Third Space shows.
- Realization of Designs: Once designs have been approved, communicate with production staff and designers to reach design milestones and ensure designs stay on budget. Work with Stage Management and Technical Director to determine necessary run crew size as designs arrive and new information becomes available.
- Budget Management: Assist the Director of Production in the creation of annual budgets and forecasts.
- Supervise Employees: Assist Director of Production in managing and supervising employees and interns of the Production Department.
- Calendars/Scheduling: Create production and performance calendars through co-ordination with Artistic, Box Office, Marketing, Graphics, and Development staff. Maintain calendars and distribute updated information as necessary. Assist with Special Events and rentals of Center Stage facilities.
- Communication: Maintain proactive and effective communication and collaboration between Production Department and creative staff (e.g., directors, designers). Frequent collaboration with Marketing for show-related events.
Part-time Patron Service Associates
Baltimore Center Stage seeks Patron Service Associates, detail-oriented individuals, committed to exceptional customer service to join our fast-paced Box Office. Primary duties include ticket and subscription sales, by phone and in person; order processing; and serving as an information resource for our patrons.
Successful candidates will be energetic, computer proficient, have strong communication skills, and comfortable with multi-phone line management. Ideal candidates will also have interest or experience in theater or the arts, or box office experience. Evening and weekend hours will be required. Baltimore Center Stage is committed to building a diverse community of staff and interns. This position is a part-time 20-25 hour a week position requiring evening and weekend shifts. Individuals from underrepresented groups are encouraged to apply.
To apply, send cover letter and resume to email@example.com. Please put “Patron Service Associate” in the subject line.
Baltimore Center Stage is in search of a part-time Teaching Artist. A Baltimore Center Stage Teaching Artist is a professional theater artist with significant experience as an instructor, who will join Baltimore Center Stage, on a part-time basis, to help young people and classroom teachers learn and utilize the skills, competencies and understandings of theater. The BCS Teaching Artist has the demonstrated ability to design and facilitate arts integrated workshops in Baltimore City area public schools.
- Co-Developing and facilitating theater and arts integration workshops for students and teachers in Baltimore City area public schools
- Facilitating up to 3 workshops per day in Baltimore City area public schools
- Collaborating with Education Department staff and classroom teachers to plan and implement lessons that align with Common Core and National Core Arts Learning Standards
- Guiding students through a process of investigation, reflection, dialogue, and dynamic action around issues and themes that are important and relevant to them
- Participating in team meetings, orientations, and trainings, as required
- Helping students and teachers gain a physical and verbal theatrical vocabulary
- Creating a fun, safe, and supportive environment for teaching and learning
- Using theater-based approaches to catalyze learning and raise levels of student engagement
- Helping students and teachers engage with stories, and share their own stories
- Helping students and teachers build creative confidence and self-awareness through their work
An ideal candidate would have:
- MFA, or an equivalent certificate or experience
- Minimum of 3 years demonstrated professional experience in their artistic discipline
- Minimum of 3 years demonstrated experience working with children and youth in Baltimore City area public schools, or in a similar urban public school system
- Awareness of Common Core Learning Standards, National Core Arts Learning Standards and MSDE Fine Arts Learning Standards
- Cultural competency and an awareness of popular youth culture
- Understanding of best practices for working with students with emotional, cognitive, and physical disabilities
- Strong critical thinkers and problem solvers
- Dynamic, resourceful, and dedicated to BCS’s mission to provide access for all
Compensation: $50–$100 per hour
Please email a resume and cover letter to firstname.lastname@example.org with the subject line: "BCSTA". No phone calls, please.
Baltimore Center Stage is accepting applications for temporary positions in the areas listed below on an ongoing basis. Please note that temporary positions are only available during our performance season, which runs September through May. Resumes are kept on file for reference and names are added to our call list for contact as needed. An interview process is typically not required/offered. Demand for these positions varies from production to production and from season to season. Positions vary in terms of both required experience and length of commitment. Most are paid on an hourly basis, with calls lasting from four to nine hours. Enthusiasm, intelligence, reliability, and punctuality are as important as experience.
If you are interested in any of the areas below, please email a letter and resume to email@example.com.
- Running Crew: wardrobe, follow-spot operator, stagehand
- Costumes: stitching
- Electrics: rigging; hang, maintenance, and focus calls
- Scenery: painting, rigging; load-in and strike calls
- Properties: sculpting, furniture construction and reupholstery, painting, and stitching
- Sound: load-in, rigging, board operation, backline/A2